Level 1 - Complaints Registration
We recommend you contact our support through our Contact page or contact our support teams through our support offerings below:
In-app support
- Open the BharatPe app
- Tap on UPI
- Tap on Help & FAQs
- Head to UPI Support & Fraud Prevention
- Tap on the Contact Support button on the first FAQ How can I contact BharatPe for UPI support?
Website support
If you need any support reach out to us here: customer.support@bharatpe.com
If you want to report fraudulent activities or individuals on the platform please write to us on reportupifraud@bharatpe.com
Level 2 - Unity Bank redressal
To report your issue to the payment service provider (PSP) contact them through this dispute redressal link
Level 3 - NPCI redressal
To report your issue to NPCI submit a dispute redressal mechanism complaint